Frequently Asked Questions

Frequently Asked Questions

Credit Cards & ATMs

Credit cards like VISA, Mastercard, American Express and Diners Club are widely accepted. At ATM machines all over Toronto, money can be withdrawn using debit and credit cards.

Currency Exchange

Currency in Toronto is the Canadian dollar

Dress Code

Wear whatever you feel comfortable doing business in! Business or Business Casual is the norm for during the day and the opening reception.

Education Sessions

I did not sign up for a particular education session, can I still go?

  • Yes, all sessions are seated on a first-come, first-served basis.

How do I sign up for education sessions and/or create a schedule?

  • Via My Conference Planner. Please note that adding a session to your Conference Planner does not guarantee you a seat in that session.

Attendees can search Education Sessions by track, type, speakers or keywords and plan their Conference experience via My Conference Planner or the Mobile App.


What GBTA events are scheduled for 2020 or 2021?

Check online >>

Expo Floor plan
Expo Selection 2021

Organizations are invited to select their booths for next year’s Conference based on priority points. Suppliers will receive their appointment to "Expo Selection Centre" via email, prior to Conference.

However, suppliers are welcome to stop by the 2021 Expo Selection Center to confirm or view their appointment time. First-time exhibitors and walk-in appointments are welcome starting at 10am on Wednesday, May 26.

Visibility Packages are pre-selected marketing offerings that will allow a supplier’s organization to communicate with GBTA’s network of corporate travel professional before, during or after the Conference. Visibility Packages are available for purchase at a discount during Booth Selection in the Expo Selection Centre. For more information please contact Heather Brown.


The official languages of Canada are English and French.

Local Time

Toronto is on EDT (Eastern Daylight Time) 4 hours behind GMT

Lost and Found

For lost and found, contact the main GBTA registration desk.


Can I join or renew onsite?
Yes, visit the main GBTA registration desk or join online.  >>

Mobile App

Our Mobile App is a great way to ensure you have all the information you need to know about Conference in your smartphone or tablet.

Access the agenda, speaker details, expo floor plan, news, photos, attendee messaging and more!

My Conference Planner

Using advanced planning tools, attendees can plan their Conference experience by creating a schedule of exhibitors they’ll visit on the Expo floor to education and events they will attend. In addition, attendees can make confirmed appointments with exhibitors. This customized online schedule can be synched to Outlook calendars and the Mobile App.

Social Media

Keep your finger on the Conference pulse with up to the minute updates from Twitter. Don’t forget to have your say on: #GBTAToronto20

LinkedIn – GBTA

Facebook – @GBTAonFB  

Twitter – @GlobalBTA


It’s customary to tip 15% or 20% at restaurants.


Delegates at the Conference can enjoy free Wifi.