Frequently Asked Questions

Frequently Asked Questions

Big Night Out

Guests will enjoy an informal evening on Tuesday, April 16 with food, music and an opportunity to network with colleagues at the Rec Room.

Broadcast Studio

Back again in Toronto, the GBTA Broadcast Studio will feature video live video interviews with the business travel industry’s top executives, CEOs, influencers and thought leaders.

This unique opportunity engages industry leaders in discussions on the latest trends, challenges and opportunities within the business travel space.

Centre Stage Speakers

Centre Stage Timings


Tuesday, April 16

8:30 – 10:00am

Opening Centre Stage

Tuesday, April 16

12:30 – 2:30pm

Centre Stage & Lunch

Wednesday, April 17

9:00 – 10:15am

Centre Stage

Wednesday, April 17

1:00 – 2:30pm

Closing Centre Stage & Sit Down Lunch


Credit Cards & ATMs

Credit cards like VISA, Mastercard, American Express and Diners Club are widely accepted. At ATM machines all over Toronto, money can be withdrawn using debit and credit cards.

Currency Exchange

Currency in Toronto is the Canadian dollar

Dress Code

Wear whatever you feel comfortable doing business in! Business or Business Casual is the norm for during the day and the opening reception.

Education Sessions

I did not sign up for a particular education session, can I still go?

  • Yes, all sessions are seated on a first-come, first-served basis.

How do I sign up for education sessions and/or create a schedule?

  • Via My Conference Planner. Please note that adding a session to your Conference Planner does not guarantee you a seat in that session.

Attendees can search Education Sessions by track, type, speakers or keywords and plan their Conference experience via My Conference Planner or the Mobile App.


What GBTA events are scheduled for 2019 or 2020?

Check online >>

Expo Floor plan

View the Expo floor plan.

Expo Selection 2019

Organizations are invited to select their booths for next year’s Conference based on priority points. Suppliers will receive their appointment to "Expo Selection Centre" via email, prior to Conference.

However, suppliers are welcome to stop by the 2019 Expo Selection Center to confirm or view their appointment time. First-time exhibitors and walk-in appointments are welcome starting at 10am on Wednesday, April 17.

Visibility Packages are pre-selected marketing offerings that will allow a supplier’s organization to communicate with GBTA’s network of corporate travel professional before, during or after the Conference. Visibility Packages are available for purchase at a discount during Booth Selection in the Expo Selection Centre. For more information please contact hbrown@gbta.org.

Expo Times

Join us for dedicated expo time which means you get valuable time with the latest products and services in business travel. 

View the list of Exhibitors and the Expo floor plan.


Monday, April 15

5:00 – 6:30pm

Opening Reception will be held in the Expo Hall this year. This is a great chance to informally preview the exhibitors.

Tuesday, April 16

2:30 – 5:00pm

Expo Hall open

Wednesday, April 17

10:15 – 11:45am

Expo Hall open


Please find a full list of hotels with room rates and promotional codes also with details on how to book direct.

View here


The official languages of Canada are English and French.

Local Time

Toronto is on EDT (Eastern Daylight Time) 4 hours behind GMT

Lost and Found

For lost and found, contact the main GBTA registration desk.


Can I join or renew onsite?
Yes, visit the main GBTA registration desk or join online.  >>

Mobile App

Our Mobile App is a great way to ensure you have all the information you need to know about Conference in your smartphone or tablet.

Access the agenda, speaker details, expo floor plan, news, photos, attendee messaging and more!

Mobile App is made possible by Best Western

My Conference Planner

Using advanced planning tools, attendees can plan their Conference experience by creating a schedule of exhibitors they’ll visit on the Expo floor to education and events they will attend. In addition, attendees can make confirmed appointments with exhibitors. This customized online schedule can be synched to Outlook calendars and the Mobile App.


Registration will be open on Monday, April 15 where you will receive your badge.

Registration will be open at the following times:

  • Monday, April 15: 8:00am – 5:00pm
  • Tuesday, April 17: 7:30am – 8:30am

Please note delegates MUST wear their badges at all times to gain access to the Conference.

Social Media

Keep your finger on the Conference pulse with up to the minute updates from Twitter. Don’t forget to have your say on: #GBTAToronto19

LinkedIn – GBTA

Facebook – @GBTAonFB  

Twitter – @GlobalBTA


View Conference speakers –


It’s customary to tip 15% or 20% at restaurants.

Welcome Reception

The Opening Reception will take place on Tuesday, April 16. It is a great evening and wonderful opportunity to meet old friends, make new ones and kick start your 2019 conference experience.


Delegates at the Conference can enjoy free Wifi.