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Please be aware of, and report any fraudulent, unauthorized solicitation to GBTA or the use of our Mark(s) “Global Business Travel Association,” “GBTA.”

If you receive a call or email from any company that is not our official housing provider or that is offering any lists with complete attendee contact information including email and phone numbers, please contact us immediately. We are doing everything we can to address this situation and appreciate your cooperation.

Vendors, Attendees, and Exhibitors Lists

No outside entity has been provided or is authorized to sell any information related to our vendors, attendees, exhibitors, or other information. We will never email or call you to ask to purchase a list.

View the Unauthorized Seller List

Credit Cards & ATMs

Credit cards like VISA, Mastercard, American Express and Diners Club are widely accepted. At ATM machines all over Toronto, money can be withdrawn using debit and credit cards.

Currency Exchange

Currency in Toronto is the Canadian dollar

Dress Code

Wear whatever you feel comfortable doing business in! Business or Business Casual is the norm for during the day and the opening reception.

Education Sessions

I did not sign up for a particular education session, can I still go?

  • Yes, all sessions are seated on a first-come, first-served basis.

How do I sign up for education sessions and/or create a schedule?

  • Via My Conference Planner. Please note that adding a session to your Conference Planner does not guarantee you a seat in that session.

Attendees can search Education Sessions by track, type, speakers or keywords and plan their Conference experience via My Conference Planner or the Mobile App.


The official languages of Canada are English and French.

Local Time

Toronto is on EDT (Eastern Daylight Time) 4 hours behind GMT

Lost and Found

For lost and found, contact the main GBTA registration desk.


Can I join or renew onsite?
Yes, visit the main GBTA registration desk or join online.  >>

Mobile App

Our Mobile App is a great way to ensure you have all the information you need to know about Conference in your smartphone or tablet.

Access the agenda, speaker details, expo floor plan, news, photos, attendee messaging and more!

Social Media

Keep your finger on the Conference pulse! Find our social media handles and more here


It’s customary to tip 15% or 20% at restaurants.


Delegates at the Conference can enjoy free Wifi.